Your privacy is our priority. This document transparently explains how 99laju collects, uses, stores, and protects your personal information as a member of our gaming platform.
We invest in the best technology and procedures to ensure your personal data is protected at every level.
All data transmitted between your device and 99laju's servers is protected with 256-bit SSL encryption — the highest security standard used by leading financial institutions worldwide.
Your personal information is accessible only to specifically authorized staff with a legitimate need to do so. All access is logged and monitored.
99laju has never and will never sell your personal data to any third party for advertising or marketing purposes. Your data is not our product.
The KYC documents you submit are stored in a tightly controlled, encrypted environment and are used solely for identity verification purposes as required by law.
You have the right to access, amend, download, or request deletion of your personal data at any time through your account settings or by contacting our support team.
In the event of any security incident affecting your data, we will notify you in a timely manner in accordance with applicable data protection laws.
Access — review the data we hold about you.
Amendments — correct inaccurate information.
Deletion — request the deletion of your personal data.
Mobile — download your data in a structured format.
Objection — restrict or object to certain data processing.
Important: This Privacy Policy describes our data collection and processing practices. By registering and using the 99laju platform, you confirm that you have read and understood this policy. If you disagree with any part of this policy, please stop using our platform.
In order to provide a safe and high-quality service to members, 99laju collects several categories of personal information. This collection is done transparently and covers only the data genuinely necessary for platform operations.
| Data Categories | Examples | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, IC / passport number | KYC verification, legal compliance |
| Contact Information | Email address, phone number, mailing address | Account communications, notifications |
| Financial Information | Bank account number, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser, OS | Security, fraud detection |
| Behavioral Data | Game history, preferences, activity logs | Service improvement, responsible gaming |
| KYC Documents | MyKad copy, passport, utility bill | Identity verification, AML compliance |
We also collect data automatically as you browse our platform, including information about login sessions, pages visited, and time spent on each section. This data helps us identify suspicious patterns and improve the overall user experience.
99laju uses the information collected for the following purposes, all within a lawful and reasonable scope:
Legal Basis: Every data processing activity we carry out has a valid legal basis — whether that is the performance of a contract with you, a legal obligation binding on us, our legitimate interests as a platform operator, or your own explicit consent.
99laju does not sell, rent, or disclose your personal data to third parties for commercial purposes. However, there are limited situations where data sharing is necessary to operate the platform lawfully and securely:
Our Guarantee: All third parties that receive 99laju user data are bound by strict data processing agreements and must comply with data protection standards equal to or higher than our own. We conduct regular audits of all partners to ensure ongoing compliance.
The security of your personal data is not just a slogan for us — it is an ongoing investment in infrastructure, procedures, and staff training. Here are the concrete steps we take:
While we take all reasonable precautions, no digital security system can be guaranteed 100% safe from all cyber threats. If you suspect your account has been accessed without authorisation, please contact our support team immediately for prompt action.
The 99laju platform uses cookies and similar tracking technologies to enhance the user experience and ensure security features function properly. The cookies we use fall into several categories:
You can manage cookie settings through your web browser settings. Disabling certain cookies may affect the functionality of some parts of the platform. Note: disabling essential cookies may prevent you from logging into your account.
As a 99laju member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
How to Exercise Your Rights: To exercise any of the rights above, contact the 99laju support team by email at [email protected]. We will process your request within the timeframe set by applicable law. We may need to verify your identity before processing any request.
The 99laju platform is a gaming service intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Immediate Action in the Event of a Breach: If we discover that personal data of a child under 18 has been collected without proper age verification, we will immediately take the following steps: delete all relevant data from our systems, close the account involved, and if necessary, notify the relevant authorities. Parents or guardians who suspect their child has registered on this platform are advised to contact us immediately.
The 99laju platform may contain links to third-party websites, game content from external providers, or integrations with third-party payment services. This Privacy Policy applies solely to the 99laju platform.
We are not responsible for the privacy practices of third-party websites or services accessed through our platform. We encourage you to read the privacy policy of each third-party website or service you visit before providing them with any personal information.
Every third-party game provider integrated with the 99laju platform is subject to strict data protection agreements; however, the gaming experience you have through their platforms may be governed by their own privacy policies.
In the course of our global operations, your personal data may be transferred to, stored in, or processed in countries outside Malaysia. This includes servers operating across various locations to ensure optimal platform performance and service continuity.
99laju reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or service improvements. Each new version will be published on this page with a clear effective date.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is here to help.
This Privacy Policy is our commitment to you. Every query you raise will be taken seriously and resolved in accordance with applicable data protection laws. Your privacy is not merely a legal obligation for us — it is the foundation of trust that builds a lasting relationship between 99laju and each of its members.
Here are answers to the questions we most frequently receive from members regarding data protection and privacy at 99laju.
Your privacy and security are always our top priority. Now that you understand how we protect your personal data, create an account today and explore the best gaming experience with the 99laju community.